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The following is an excerp from an
article I wrote for one of the manufacturers about why we (hearing
instrument dispensers) should recommend and sell FM systems along with
our hearing aids. This is provided to give you insight into what
I am thinking of and why my thinking is the way it is when I make
recommendations for people with more active lifestyles.
Personal Communication Systems the
Next Evolutional Step
By Jay
Thurman; B.Sc., BC-HIS
My wife and I were out shopping the other day and
stopped to get a bite to eat at a nice restaurant.
There was music playing in the background and the
restaurant was very busy as it was the lunch hour.
While we were sitting at our table talking I noticed
an older couple being seated at the table across from
us. They must have been in their mid-seventies and I
also noticed that he was wearing binaural digital ITE
hearing aids with directional microphones. Halfway
through our meal my wife made the comment that it
seemed so sad that the older couple were just starring
off into space while they were eating and never
saying a word to each other. I started to observe them
through the balance of our meal and came to the
same conclusion that my wife had. They never spoke to
each other. They would look at each other at
times but then just start looking at the ceiling. This
brought back memories of a patient I had worked
with and his spouse who, when I was explaining the
advantages of using a Personal Communication
System (PCS) and how it could be used in a restaurant
she had broken down in tears. When I asked her
what the reason for crying was she said “I’m so tired
of going out to eat and eating alone.” I realized that
was what we had just witnessed, two people going out
to eat together, but eating alone, and it left me
feeling sad. I was also sad, and just a little angry,
because someone who had taken on the responsibility
of helping that person improve both his listening
ability and his quality of life had only done half their
job. One of the things I would like to help accomplish
is to never have to see couples going out to eat
together and ending up alone when we have the
technology to allow them to enjoy each other’s
company while dining out.
Defining the Problem
Today’s modern hearing aids are both sophisticated and
extremely adjustable. The hearing aid can be fit
to compensate for a person’s hearing loss plus meet
their personal needs for sound quality to what they
hear, which is a very personal perception. Good
hearing aids coupled with good fitting should allow our
patients, with moderate to moderately severe hearing
losses, to listen to speech in a quiet environment
at between twelve to fifteen feet from the source.
This distance will shrink as the patient’s loss increases
and/or their word recognition decreases. In a
moderately noisy environment, with the patient wearing
good hearing aids equipped with digital directional
microphones that are fit correctly, we can reasonably
expect our patient to hear at a range of five to six
feet. This is because we make the assumption that the
sound source our patient wants to hear is within six
feet and everything beyond six feet is sound clutter
in the environment. Also physics and the inverse
square law start to come into play generally beginning
at about six feet in a mildly sound cluttered
environment. The effect of this law is to reduce the sound
source we want to listen to closer to the ambient
environmental noise threshold causing a loss of speech
recognition. It also must be kept in mind that ambient
noise environments that our patients believe to be
quiet are in reality mild to moderately noisy
environments. This means that most home environments
are not quiet even if the hearing aids are acting like
it is. These environmental noise levels reduce both
the range at which our patient can listen to
conversation and the clarity of speech.
How many times have we heard our patients or their
spouses complain about not hearing or being heard
in the home and the distances involved are between six
to twenty-four feet. How many times have we
heard our patients could not hear their friends or
family members when they came over to the house
and the distance between our patient’s chair and the
couch was ten to fifteen feet and the distance at
the dinner table was five to ten feet. Plus, we have
the complaint “my wife expect me to hear her when
I’m watching the news (it’s always the news, never
sports) and she is talking to me from the bedroom or
the kitchen (generally working at the sink with water
running). And they always ask us “why don’t these
new, fancy, and extremely expensive digital hearing
aids improve my ability to hear my spouse better
then my old aids?” The answer we need to give them
involves a physics lesson in sound propagation
followed with the problem’s solution. Or maybe the
correct answer should be a physics lesson with a
complete solution before we sell them that NEW, FANCY,
and EXTREMELY EXPENSIVE DIGITAL HEARING
AID. Maybe we need to incorporate both that expensive
new hearing aid plus an integrated package of
on-board and/or out-board devices designed to overcome
or bypass the inverse square law and/or the
acoustical physics of sound propagation that’s the
problem.
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